Ring Video Doorbell is without a doubt one of the best home security systems on the market today. But sometimes ring doorbell not connecting to wifi-Why? The combination of features found in each video doorbell from this company provides you with a plethora of advantages.
However, in order to use them, you must have Wi-Fi, which allows for remote surveillance capable of detecting motion and recording videos. The question is, “what to do with a Ring Doorbell not connecting to Wi-Fi? Here’s what you need to do!
Setup Mode and Connecting to Wi-Fi
When you first turn on your Ring Doorbell, it will not connect to your home Wi-Fi. When you start configuring the video doorbell, it will enter Setup Mode. It will prompt you to install the partner Ring app on your smartphone, tablet, or computer.
After downloading the app, you must create an account. To finish this, you will need to provide some basic information. When you’re finished, the app will be able to connect to your Ring Video Doorbell.
It was previously stated that the device would not initially connect to your home Wi-Fi. The Ring Doorbell broadcasts a temporary network to which the app can connect during setup.
When you’ve finished configuring the device and app, follow the instructions on the app to connect to your home Wi-Fi network. After connecting, the device’s temporary network will be removed.
How to Force Setup Mode
“Can’t I just connect to my Wi-Fi directly?” you may wonder. You simply cannot. If the device does not first enter Setup Mode, it will be unable to connect to your home Wi-Fi. When the Ring Doorbell is turned on for the first time, it enters Setup Mode.
However, in some cases, you may need to force it to run. You can do this by first removing the faceplate. Firmly press and release the black button (do not hold it down for too long). Take the battery and fully charge it.
When you’re finished charging, replace it and restart the device. Wait for it to enter Setup Mode. If it does not, or if you encounter other problems, you can reboot your Ring Doorbell, unless the issue is hardware-related. In that case, substitution is the best option.
Troubleshooting Setup and Wi-Fi Issues
Even after forcing the Setup Mode, it may not completely set up. If this is the case, the message “Setup Didn’t Complete” will appear on the screen. Along with this message, you will notice four different types of rings indicating potential problems.
Top of Circle is Flashing
Do you notice the top of the circle on the Ring doorbell flashing? It indicates that the Wi-Fi password you entered is incorrect. It will take a few moments for the device to confirm the password, so please be patient. The Setup procedure can then be repeated.
The right side of the circle is flashing
If the right side of the circle flashes, it means the device is having difficulty connecting to your home Wi-Fi. The typical solution here is to repeat the setup process exactly as before.
However, if it does not work, such as the device failing when you move away from the router, there are a few other options. One of them is to use an extender, which will amplify your Internet connection’s weak signal.
The left side of the circle is flashing
If your Internet is down, the left side of the circle should be flashing. You can try connecting other Ring devices to the Internet to see if your home network is the source of the problem.
If the connection is successful, you can proceed with the setup process. If the other devices are also unable to connect to the network, your Wi-Fi connection is failing. You should contact your Internet service provider to resolve the issue.
The front light is not working
Is the light completely inactive? Try setting it up again. If it still doesn’t work, make sure you’re using the correct Wi-Fi password. You can either move the router closer to the device or perform a hard reset.
Ring the Doorbell Not Connecting to WiFi? Here’s What to Do!
When you can’t connect to your Wi-Fi network, it’s understandably frustrating and annoying. Even after attempting all of the solutions listed above, you continue to have Wi-Fi problems.
Check the Ring app to see which network the Ring doorbell is associated with. If it is not even connected, you can do the following:
- Ensure that you are connecting on the correct frequency. Unless you have a Ring Doorbell Pro, Ring Doorbell 3, or Ring Doorbell 3 Plus, your home network must operate at 2.4GHz. Only the other three models mentioned are capable of connecting to 5GHz.
- Make sure to long-press the orange button when resetting the device. The button is located on the device’s back. Hold it for 30 seconds to factory reset the device and disconnect it from Wi-Fi. You can then resume connecting.
- Channels 12 and 13 are not supported by Ring. As a result, you must also ensure that your home Wi-Fi is set to channels 1 to 11. Otherwise, your device will not be able to connect.
If all goes well, your Ring Doorbell will be able to connect to your network. After that, you can begin configuring the device. If you still can’t connect or the connection keeps failing, here are some other options:
- Undo the cellular data on your iPhone or iPad because it may occasionally prevent the Ring device from successfully setting up.
- Check to see if the Android Smart Network Switch is active, which can also prevent you from successfully setting up your Ring device.
- Perform a distance test if your Ring Doorbell has a battery or hasn’t been mounted yet. Move from the router to the mounting location, checking the Wi-Fi signal strength along the way. If you notice areas where there is interference or if the distance causes the setup to fail, a Wi-Fi extender can help.
- Sometimes the simplest solution – rebooting the modem or router – is overlooked. These devices are the most effective in your home. As a result, you should restart them at least once a month to ensure peak performance.
- As previously stated, performing a hard reset is the last resort when unable to connect to Wi-Fi. The general procedure is to hold down the setup button for at least 15 seconds before releasing it. However, because this button is located in different locations depending on the device, it can be confusing. Here’s how it breaks down:
- Ring Doorbell 2 – A small black button on the device’s front.
- Ring Doorbell Elite – Front-facing small black button
- Ring Doorbell Pro – On the right side, there is a small black button.
- Ring Doorbell 3 – Orange button on the device’s back
- Ring Doorbell 3 Plus – Back orange button
- Depending on your Ring doorbell, press the corresponding button. Wait a minute before repeating the setup process. Remember to enter the correct password when configuring the device. Make sure you have a connection and aren’t too far away from the router.
If nothing else works, you should contact Ring customer service. They can better assist you and may even recommend replacement if necessary.
Changing Wi-Fi Network
Did your Ring Doorbell connect to your home Wi-Fi successfully? That’s fantastic! But what if your network goes down unexpectedly? How does your video doorbell work in this manner? Don’t worry, you can connect the device to a different network instead.
Wouldn’t that be inconvenient? It is, if you look at it that way. However, having a second connection is an excellent way to ensure that your home is always being watched. After all, network outages are possible.
That isn’t all. Knowing how to change the Wi-Fi connection to which your device is connected is useful when you change routers or move to a new home. It’s a little tricky because you can’t do it directly on the device, but you can use the Ring app.
This trick may not work on all ring devices. Here’s how to switch Wi-Fi networks:
- Launch the Ring app.
- Navigate to Device Health.
- Tap Switch Wi-Fi Network
You will then see a list of networks. Choose the one to which you want your device to be connected. The issue is that some devices provide the option to Reconnect to Wi-Fi instead. This will prompt you to “Press the Orange Button.”
It is a little difficult because you must unmount the device. It’s a good thing there’s a method for avoiding this. It will be simpler and more automatic to connect to a new Wi-Fi if you name it the same as the old router.
Conclusion
What should you do if your Ring Doorbell isn’t connecting to Wi-Fi? – Verify your connection and that the device is turned on. If none of these work, restart your router, run distance tests, or hard reset the Ring Doorbell.
Connectivity is a simple problem to resolve. However, if the solutions in this article do not work, the issue is most likely with the device’s hardware. You must either purchase a new Ring Video Doorbell or request a replacement from Ring.
